City Facilities Management (HKG) Limited in China is a dynamic and forward-thinking company dedicated to providing top-notch facility management services. With a commitment to excellence, we strive to deliver exceptional results and exceed our partners' expectations. Our work culture values teamwork, innovation, and continuous improvement as we aim to be leaders in the industry.

We are thrilled to introduce the opportunity for a Head of Operations to join our team as we embark on an exciting phase of growth and expansion. As the Head of Operations, you will play a pivotal role in managing partnerships and communications with key stakeholders. Your responsibilities will include ensuring partner satisfaction, establishing effective communication channels, and chairing regular partnership meetings. Additionally, you will develop strategic plans aligned with partnership goals, track performance metrics, and identify opportunities for improvement within the partnership.

In this role, you will lead operation and support teams to deliver key performance measures to our partners successfully. You will be responsible for ensuring smooth management of operations while fostering strong relationships with internal and external stakeholders. Moreover, you will monitor market trends, competitor activities, and ensure compliance with all applicable laws and regulations within our partners' facilities.

If you are a strategic thinker with excellent communication skills and a passion for driving operational excellence, this position is ideal for you. We are looking for candidates who possess strong leadership abilities, analytical capabilities, and a proactive approach towards problem-solving. Join us in shaping the future of facility management by applying for the Head of Operations role at City Facilities Management (HKG) Limited in China today.

Key Job Requirements:

• 5+ years of experience in operations management
• Experience in partnership management
• Experience in strategic planning
• Bachelor's degree in Business Administration or related field
• Strong communication and interpersonal skills
• Ability to analyze data and market trends

Key Job Responsibilities:

• Manage relationships with partners for satisfaction
• Develop and implement strategic plans
• Track, analyze, and manage partnership performance
• Lead operation and support teams

Skills:

• Partnership management
• Strategic planning
• Communication skills
• Data analysis
• Relationship management

Seniority Level: Senior Level

• Middle Management
• Executive Level

Job Functions: Operations

• Partnership Management
• Strategic Operations Management
• Delivery of Partnership KPIs

Industries : Facilities Management

• Partnership Management
• Strategic Planning