TetraScience is a pioneering Scientific Data and AI Cloud company at the forefront of the Scientific AI revolution. Our mission is to design and industrialize AI-native scientific datasets, leading to innovative lab data management solutions, scientific use cases, and AI-enabled outcomes. As the category leader in this emerging market, we have attracted partnerships with major players in compute, cloud, data, and AI infrastructure. At TetraScience, we value integrity, innovation, and collaboration as we work towards transforming the life sciences industry.
We are seeking an exceptional Engagement Director for key accounts in EMEA who will drive renewal numbers, oversee implementation delivery success, and identify expansion opportunities. The ideal candidate is customer-centric with a forward-thinking approach within the Life Sciences industry. You must demonstrate extreme ownership principles while leading high-performing engagement teams and delivering complex data solutions effectively. As part of our team, you will play a vital role in ensuring customer success by embodying self-discipline and determination as we pioneer new paths in the life sciences sector.
The successful candidate will lead key account delivery teams comprising project managers, scientific data architects, analysts, and engineers to ensure timely value delivery with high customer satisfaction levels. Collaboration with cross-functional teams such as Legal, Engineering, Marketing, and Product is essential for complex implementations and product deployments. Additionally, you will work closely with Sales leadership to explore new business opportunities within existing accounts while maintaining strong relationships with customers to drive expansion goals. By staying informed about industry trends and leveraging TetraScience's Product knowledge effectively, you will position us as a thought leader in the market.
If you have over 7 years of experience in Life Sciences software leadership roles along with expertise in Discovery/Early-Stage Development or Late-Stage Development/CMC or Manufacturing/QC areas; 3+ years of management consulting experience; startup exposure; dealt with GxP-compliant areas; led teams through enterprise deals worth hundreds of thousands to millions; expanded customer land deals significantly; coached project managers effectively - then we invite you to apply for this pivotal role at TetraScience.
Join us on this exciting journey of innovation and transformation within the life sciences industry. We offer competitive compensation packages including equity options in a fast-growing organization along with a supportive team culture that encourages continuous improvement. Enjoy generous paid time off benefits and flexible working arrangements that include remote work options. Take the next step in your career by applying for the Engagement Director position at TetraScience today!
Seniority Level: Senior Level
Job Functions: Engagement Director
Industries : Life Sciences
