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MSP Program Manager

US Tech Solutions, Recruitment Services, India

US Tech Solutions, a leading provider of innovative workforce solutions in the technology industry, is seeking a skilled MSP Program Manager to join our dynamic team. With a focus on service excellence and exceeding expectations, we are dedicated to creating extraordinary experiences for our clients and stakeholders. We are committed to delivering top talent to help businesses grow and thrive in today's competitive market.

As the MSP Program Manager, you will be responsible for understanding and interpreting client business objectives to drive recruitment activities that align with their needs. You will work closely with vendors, suppliers, hiring managers, and cross-functional teams to ensure smooth service delivery using VMS tools. Your role will involve implementing new processes, enhancing current procedures, and driving continuous improvement initiatives to optimize customer experience.

Key responsibilities include reviewing delivery models for improvement, developing innovative solutions for talent management, overseeing service delivery against contractual terms, managing risks effectively, and providing guidance on talent management issues. The ideal candidate will have over 12 years of experience in leadership roles within recruitment solutions or MSP environments. Strong commercial acumen in budget management and resource planning is essential, along with the ability to manage multiple projects under tight deadlines.

If you are a proactive leader with excellent communication skills, a passion for building strong client relationships at all organizational levels, and a desire to drive continuous improvement in recruitment processes - we invite you to apply for the MSP Program Manager position at US Tech Solutions. This role is perfect for experienced professionals looking to make a significant impact in the recruitment industry while fostering innovation and excellence in service delivery. Join us in shaping the future of workforce solutions!

Key Job Requirements:
  • 12+ Years
  • Leadership role in recruitment solution
  • MSP environment experience
  • Budget management skills
Key Job Responsibilities:
  • Interpreting client business objectives
  • Driving continuous improvement and innovation
  • Enhancing client relationships
  • Managing service delivery against contractual terms
Skills:
  • Leadership skills
  • Budget management
  • Client communication
  • Project management
  • Relationship building

Seniority Level: Senior Level

Job Functions: Operations

  • Program Management
  • Leadership

Industries : Recruitment Services

  • Talent Management
  • Human Resources

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