WNS (Holdings) Limited (NYSE: WNS) is a prominent Business Process Management (BPM) company that excels in co-creating innovative solutions through the fusion of industry knowledge, technology, and analytics. Our mission is to empower businesses across various sectors such as Travel, Insurance, Banking, Manufacturing, Healthcare, and more to embrace digital transformation and achieve operational excellence. At WNS, we believe in leveraging collaborative models tailored to address unique business challenges and drive impactful outcomes for our 400+ clients with the support of our 44,000+ dedicated employees.
We are currently looking for a meticulous and dedicated Senior Program Analyst with 2-3 years of experience to join our team as an Asp.Net + Mssql Support specialist. The ideal candidate will possess strong communication skills, attention to detail, and the ability to collaborate effectively with diverse teams. Responsibilities include creating Jira tickets for reported issues, testing application fixes/changes, addressing user queries via email, coordinating with vendors for escalations and issue resolution, reconciling data between applications while generating detailed reports on mismatches and errors.
The successful candidate must demonstrate proficiency in using tools such as Jira, MS SQL, ASP.Net Core, C#, along with knowledge of SharePoint as an added advantage. A Bachelor’s degree in Computer Science or related field is required. The role demands someone who can handle escalated technical issues efficiently by providing advanced support for complex problems and ensuring timely resolutions. Additionally, conducting root cause analysis for recurring issues and collaborating closely with development teams to address software bugs are essential responsibilities.
If you are a proactive problem-solver with a passion for technology and a keen eye for detail seeking an opportunity to work in a dynamic environment where your skills will be valued and nurtured – we invite you to apply for this position at WNS. This role is ideal for individuals with 2-3 years of experience in similar support roles looking to advance their career within a leading BPM company committed to driving digital transformation across industries. Join us on this exciting journey towards re-imagining the future of business operations!
Seniority Level: Early Career
Job Functions: Information Technology
Industries : Business Process Management
