Concierge

Mandarin Oriental Hotel Group in Oman is a renowned name in the hospitality industry, known for its commitment to luxury and exceptional service. As we prepare to launch The Residences at Mandarin Oriental, Muscat, our first luxury branded beachfront residences in the Middle East region, we are seeking a dedicated Concierge to join our team. Our mission is to provide unprecedented levels of sophistication and service to our residents, ensuring their experience exceeds expectations every step of the way.

As a Concierge at Mandarin Oriental Muscat, your primary responsibility will be to ensure complete guest satisfaction by providing information and services that meet and exceed our residents' expectations. Working collaboratively with all departments, you will play a crucial role in delivering exceptional service to both guests and residents, whether they are on-site or elsewhere. Maintaining Mandarin Oriental's grooming standards, following standard operating procedures, and assisting residents with various services related to their apartments will be key aspects of your role.

To excel in this position, you must possess excellent communication skills, organizational abilities, and administrative proficiency. Comfortable with shift work, including nights, you should have a thorough knowledge of hotel facilities as well as external dining options and attractions in Muscat. Your passion for delivering top-notch service combined with fluency in English (additional language skills are advantageous) will set you apart as an ideal candidate for this role.

If you are confident, approachable, and motivated to provide the very best service for our residents and guests, we invite you to join us at Mandarin Oriental Muscat. This position is perfect for individuals experienced in concierge services within the hospitality industry who thrive under pressure while maintaining professionalism and composure throughout their interactions with guests. Take this opportunity to be part of an iconic brand synonymous with luxury and excellence in hospitality. Apply now and embark on a rewarding career journey with us at Mandarin Oriental Hotel Group.

• Excellent communication skills in all aspects
• Good organizational and administrative skills

• Excellent communication skills
• Organizational and administrative skills
• Knowledge of hotel facilities in Muscat
• Passionate about delivering excellent service
• Confident and composed demeanor
• Ability to motivate colleagues under pressure

Seniority Level: Other

• Entry level
• Mid-Senior level

Job Functions: Telecommunications

• Chefs
• F&B
• Housekeeping
• Front Desk

Industries : Information Technology

• Hotels
• Hospitality