Front Office Manager

AccorHotels, a renowned name in the hospitality industry, is currently seeking a dedicated Front Office Manager to join the team at Raffles Hotel Jeddah in Saudi Arabia. At AccorHotels, we pride ourselves on delivering expert service and world-class luxury to our guests. Our mission is to provide an unforgettable experience that combines high standards, special touches, and trademark elegance. We value excellence, innovation, and teamwork in a dynamic work environment where every individual contributes to our success.

As the Front Office Manager, you will play a crucial role in maximizing rooms revenue by participating in yield management group meetings and implementing revenue management strategies. You will oversee group business activities, ensuring that conference resumes are met with meticulous attention to detail. Serving as a liaison with conference conveners, you will review arrival reports and VIP requirements to ensure exceptional service delivery. Additionally, you will be responsible for conducting colleague performance evaluations, recruitment, training, and motivation of Front Office colleagues.

In this role, you will have the opportunity to control operational expenses while monitoring daily financial goals for the hotel and rooms division. You will develop yearly budgets for labor and capital expenses within the Front Office department. Furthermore, you will be instrumental in creating new incentives to motivate colleagues and drive hotel revenue growth. Your contributions will directly impact the future effectiveness of the hotel through your involvement in various aspects of operations and management.

If you are a proactive leader with a passion for hospitality management and revenue optimization strategies, we invite you to apply for the position of Front Office Manager at Raffles Hotel Jeddah. This role is ideal for experienced professionals looking to advance their career in hotel management or those seeking to make a significant impact within a prestigious hospitality brand like AccorHotels. Join us in delivering unparalleled luxury experiences and shaping the future of hospitality at Raffles Hotel Jeddah!

• 5+ years of experience in hotel front office management
• Experience in yield management and revenue management strategies
• Experience in overseeing group business and conference services
• Bachelor's degree in Hospitality Management or related field
• Strong leadership and communication skills
• Knowledge of financial goals and budgeting processes

• Maximizing rooms revenue through yield management meetings
• Reviewing and ensuring details of conference resumes are met
• Conducting colleague performance evaluations
• Monitoring daily financial goals of the hotel

• Yield Management
• Revenue Management Strategies
• Group Business Oversight
• Financial Goal Monitoring
• Budgeting Processes

Seniority Level: Middle Management

• Senior Level

Job Functions: Operations

• Revenue Management
• Customer Service

Industries : Hospitality

• Travel & Tourism
• Hotel Management