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Product Development Manager

AJEX, Logistics, Saudi Arabia

AJEX, a prominent logistics company in Saudi Arabia, is seeking a dedicated Product Development Manager (Client Relationship Manager) to join our team. Our company specializes in providing services to clients in the life sciences, cold chain, and pharmaceutical logistics sectors. At AJEX, we are committed to ensuring client satisfaction and business growth through tailored solutions that meet industry regulations and exceed expectations.

As the Product Development Manager, your primary responsibility will be managing and expanding relationships with key clients in the specified sectors. You will serve as the main point of contact for clients, addressing their needs, resolving issues, and ensuring high levels of customer satisfaction. Understanding client requirements and providing customized logistics solutions will be crucial in driving customer retention and new business development.

In addition to client relationship management, this role involves leading a regional team of account managers and client service representatives. You will provide guidance and support to achieve business objectives by setting clear goals, monitoring performance, and conducting regular performance reviews. Your leadership skills will play a vital role in fostering team development and ensuring that sales activities align with company budget, sales performance, and collection targets.

If you are a motivated individual with experience in client relationship management within the life sciences or pharmaceutical industry, we invite you to apply for the position of Product Development Manager at AJEX. This role is ideal for mid-career professionals looking to take on leadership responsibilities and contribute to the growth of our company while making a positive impact on our clients' businesses. Join us in delivering exceptional services that meet the unique needs of our valued clients while driving business success.

Key Job Requirements:
  • 5+ years of experience in client relationship management
  • Experience in managing teams in the logistics or pharmaceutical industry
  • Experience working with life sciences and cold chain sectors
  • Bachelor's degree in business, logistics, or related field
  • Strong understanding of industry regulations (e.g., GDP, SFDA)
  • Excellent communication and interpersonal skills
Key Job Responsibilities:
  • Develop and maintain relationships with key clients
  • Serve as primary point of contact for clients
  • Provide tailored logistics solutions
  • Lead and manage a regional team
Skills:
  • Client relationship management
  • Team leadership
  • Business growth strategies
  • Sales performance monitoring
  • Industry regulations compliance

Seniority Level: Middle Management

  • [Team Leadership, Client Relationship Management]

Job Functions: Operations

  • Client Relationship Management
  • Team Leadership and Development

Industries : Logistics

  • Life Sciences
  • Pharmaceuticals

More Client Relationship Management , Team Leadership and Development jobs in Saudi Arabia

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