Sales Account Manager

**Refined Job Description:**

Cequens, a leading provider of Communication Platform as a Service (CPaaS) solutions in Saudi Arabia, is seeking a Sales Account Manager to join our Enterprise Sales department. Our company is dedicated to fostering strong client relationships and delivering exceptional service that aligns with our clients' business objectives. We are committed to supporting the strategic goals of our clients through innovative CPaaS solutions that enhance their operations and drive growth.

As the Account Manager at Cequens, you will play a vital role in nurturing and expanding relationships with existing clients to maximize sales opportunities and ensure customer satisfaction. Your responsibilities will include maintaining and enhancing client relationships by understanding their needs, resolving issues promptly, and acting as the primary point of contact for all client-specific matters. You will also monitor customers' product usage to identify upselling opportunities, develop strategies for retaining clients, and achieve sales targets within assigned accounts.

The ideal candidate for this position will have a Bachelor's degree in Business Administration, Marketing, Communications, or a related field, along with 3-5 years of proven account management experience in the technology or telecommunications sector in the KSA region. You should possess excellent communication skills and the ability to influence stakeholders at all levels effectively. Additionally, you will be responsible for negotiating contracts, managing contract agreements, ensuring timely delivery of solutions according to customer needs, gathering client feedback for continuous improvement, and staying updated on industry trends.

If you are passionate about building strong client relationships, driving revenue growth through upselling activities, and contributing to the success of a dynamic CPaaS provider like Cequens, we invite you to apply for the Sales Account Manager position. This role is ideal for experienced professionals looking to advance their career in account management within the technology industry while making a meaningful impact on our clients' businesses. Join us in shaping the future of communication solutions with innovative CPaaS offerings tailored to meet our clients' evolving needs.

• 3-5 years of proven account management or relevant experience in the technology or telecommunications sector in the KSA region.

• Excellent communication and presentation skills
• Strong negotiation and contract management abilities
• Ability to analyze customer usage and identify upselling opportunities
• Client relationship management expertise

Seniority Level: Managerial-Level

• Mid-Senior level

Job Functions: Sales & Business Development

• Account Management
• Sales

Industries : Information Technology

• Technology
• Telecommunications