Restaurant General Manager - MANKO (MOMA Group)

Elite Hospitality - Alnahla Group, a prominent player in the hospitality industry in Saudi Arabia, is seeking a dedicated Restaurant General Manager to join our team at MANKO, part of the MOMA Group. Our mission is to provide exceptional dining experiences that exceed customer expectations while maintaining a positive work culture that values teamwork, excellence, and continuous improvement.

As the Restaurant General Manager, you will play a crucial role in achieving restaurant operational objectives by contributing valuable insights to strategic plans and reviews. You will be responsible for preparing and executing action plans for the team on a daily basis, ensuring the implementation of production, productivity, quality, and customer service standards. Resolving team issues and guest complaints promptly will be key to maintaining high levels of satisfaction. Additionally, you will collaborate with senior management to implement necessary changes for operational efficiency.

Managing daily operations effectively is vital to ensure profitability within pre-set budgets and procedures. You will uphold restaurant SOPs and employee handbook guidelines while continuously enhancing operational execution through meticulous attention to detail and adherence to operating standards. Oversight of both front-of-house (FOH) and back-of-house (BOH) operations is essential for maintaining product quality, service standards, workplace health and safety, facility maintenance, and equipment hygiene.

Communication plays a significant role in your responsibilities as you must ensure efficient coordination between BOH and FOH staff members at all times. Adequate staffing levels are crucial for seamless operations; therefore, you will be responsible for scheduling shifts appropriately. Your presence during restaurant opening and closing hours is expected to oversee operations firsthand. Regular updates on services, entertainment offerings, daily formulas, beverages, policies, memos, promotions are essential for keeping the team informed.

If you are a seasoned professional with proven experience in restaurant management who thrives in a fast-paced environment where attention to detail is key to success – we invite you to apply for this exciting opportunity as our Restaurant General Manager at MANKO. This position is ideal for individuals with prior experience in overseeing both FOH and BOH operations within the hospitality industry or similar roles looking to take their career to new heights within an innovative organization like Elite Hospitality - Alnahla Group. Join us in delivering exceptional dining experiences that leave a lasting impression on our valued guests!

• A minimum of 5 years experience in restaurant management or a similar role.
• Experience in managing both FOH and BOH operations.

• Excellent leadership and decision-making skills.
• In-depth knowledge of restaurant operations and industry trends.
• Ability to manage a diverse team effectively.
• Strong financial acumen for budgeting and cost control.
• Exceptional customer service skills.

Seniority Level: Managerial-Level

• Senior

Job Functions: Telecommunications

• Restaurant Management

Industries : Information Technology

• Hospitality