IFS is a global billion-dollar company with a workforce of over 6000 employees worldwide. Our cutting-edge AI technology forms the foundation of our award-winning enterprise software solutions, empowering customers to excel at the Moment of Service™. We are committed to fostering an environment where creativity and productivity thrive, ensuring our solutions remain at the forefront of technological advancements.

At IFS, we prioritize flexibility, innovation, and making a tangible impact globally. We address societal challenges through agility, collaboration, and trust. Embracing diversity is paramount to us as we strive to create an inclusive workforce that mirrors the varied cultures and perspectives we engage with daily. By joining IFS, you become part of a diverse team dedicated to sustainability and achieving results that contribute positively to the world.

As a Business Operations Specialist reporting to the Business Operations Head for APJMEA Region at IFS Saudi Arabia, your primary responsibility will be collaborating with the local Market Unit sales team. You will serve as a crucial point of contact for sales representatives on system access, CRM tools, and data management. Your role involves providing support in executing sales processes effectively while ensuring compliance at every stage. Additionally, you will play a pivotal role in sales operations by offering guidance on processes, pricing strategies, and contractual matters.

Key responsibilities include analyzing pipeline data alongside the Market Unit team, preparing data for forecast calls on open deals, following up on deal actions with Sales reps diligently, coordinating post-sales activities with various departments during the sales cycle and service delivery phases. You will also liaise with the License Generation Team regarding customer orders and ensure CRM systems are updated accurately with all relevant documentation.

The ideal candidate for this position should possess comprehensive knowledge of end-to-end sales processes within large software or technology organizations in Saudi Arabia. Strong communication skills in English and Arabic are essential along with previous experience managing CRMs effectively. Financial acumen is also crucial for success in this role. If you are an innovative thinker looking to drive positive change in a dynamic work environment like IFS's Team Purple culture offers opportunities for growth while contributing meaningfully to our global impact efforts.

If you have what it takes to excel as a Business Operations Specialist at IFS Saudi Arabia and are eager to #MakeYourMoment count by supporting others in making theirs - join our winning team today! This position is ideal for mid-career professionals seeking growth opportunities within an inclusive environment focused on driving innovation across borders.

Key Job Requirements:

• Experience in end-to-end sales process in software or technology organization
• Previous CRM management experience

Skills:

• - Strong understanding of sales processes
• - Proficiency in CRM systems
• - Excellent communication skills in English and local language
• - Good financial acumen

Seniority Level: Specialist-Level

• Mid-Senior level

Job Functions: Other

• Business Operations

Industries : Information Technology

• Enterprise Software Solutions