Red Chillies Hospitality & Entertainment Group is a leading player in the hospitality industry in Saudi Arabia, known for its commitment to providing exceptional guest experiences. Our mission is to deliver top-notch F&B operations while maximizing sales and revenue through customer satisfaction and employee engagement. We value teamwork, motivation, and continuous improvement as we strive to maintain high standards of service excellence.
As an Operations Manager at Red Chillies Hospitality & Entertainment Group, you will be responsible for overseeing all F&B operations within budgeted guidelines and to the highest standards. Your primary role will involve managing day-to-day operations, preserving excellent levels of customer service, and developing exceptional menus while continuously making necessary improvements. You will need to identify customer needs proactively and respond to their concerns effectively, ensuring a positive guest experience.
In this role, you will lead the F&B team by attracting, recruiting, training, and appraising talented personnel. Establishing targets, KPIs, schedules, policies, and procedures will be crucial in your responsibilities. Communication is key as you provide a two-way communication channel within the team while nurturing an ownership environment with an emphasis on motivation and teamwork. Reporting on sales results and productivity to management, creating marketing plans, executing them effectively, and handling HR matters of the staff are also part of your duties.
If you are a professional Restaurant Manager with a passion for delivering excellent guest experiences and have a proven track record in managing F&B operations effectively within budgeted guidelines, we invite you to apply for the position of Operations Manager at Red Chillies Hospitality & Entertainment Group. This role is ideal for experienced professionals looking to take on leadership roles in the hospitality industry or individuals seeking growth opportunities within a dynamic work environment focused on service excellence. Join us in our mission to provide exceptional F&B services while maximizing sales and revenue through customer satisfaction!
Seniority Level: Middle Management
Job Functions: Operations
Industries : Hospitality
