Reservations Manager

The Reservations Manager at voco Hotels in Saudi Arabia will be responsible for overseeing the reservations department, ensuring efficient booking processes, maximizing revenue through strategic pricing strategies, and providing exceptional customer service. This role involves managing a team of reservation agents, analyzing booking trends, coordinating with other departments to optimize room availability, and resolving any guest issues related to reservations. The Reservations Manager will also be responsible for training staff on reservation systems, maintaining accurate records, and implementing policies to improve overall efficiency.

• Minimum of 3 years experience in hotel reservations management
• Strong knowledge of reservation systems and procedures

• - Strong leadership and team management skills
• - Ability to analyze data and make strategic decisions
• - Excellent organizational and time-management abilities

Seniority Level: Managerial-Level

• Manager

Job Functions: Other

• Management

Industries : Information Technology

• Hospitality