DotActiv, a leading software solutions provider in the retail industry based in South Africa, is seeking an Operations Manager to join their dynamic team. Our company is dedicated to helping retailers optimize their operations through innovative technology and expert advice. We pride ourselves on delivering unparalleled service experiences to our clients while fostering a culture of growth and development within our organization.
As the Operations Manager at DotActiv, your primary goal will be to enhance account loyalty, drive investment, and promote advocacy among our clients. You will be responsible for overseeing contract implementation, growing existing customer accounts, acquiring new accounts, and securing customer buy-in for upcoming innovation projects. Additionally, you will play a key role in talent management at the line level with the support of our HR team.
To ensure your success in this role, we are committed to investing in your professional development. You will receive mentorship, sales training, operations training, Hubspot certifications, and opportunities for external studies as needed. Ideal candidates for this position should possess a relevant B-Degree (M+3) with a post-graduate degree (M+4) being advantageous. A minimum of 3 years of experience in business, sales, and staff management within a retail environment is required. Experience in category management would be beneficial.
We are looking for individuals who have a good command of English at a business proficiency level, excellent client engagement skills, the ability to thrive in a fast-paced environment, versatility, strong client relationship-building capabilities, and proficiency in using the Google Suite for business purposes. If you are passionate about driving impactful change within the retail industry and possess the necessary qualifications and experience outlined above, we invite you to apply for the Operations Manager position at DotActiv. This role is ideal for mid-career professionals looking to take on leadership responsibilities within a dynamic and forward-thinking organization.
Seniority Level: Middle Management
Job Functions: Operations
Industries : Category management
