Level-Up is a reputable hardware retail company in South Africa, known for its commitment to providing quality products and exceptional service to customers. We are currently seeking an Operations Manager to join our team in East London, Eastern Cape. As an integral part of our organization, the successful candidate will play a key role in overseeing and coordinating daily store operations across multiple locations within the region.
Reporting directly to the Director/Managing Executive, the Operations Manager will be responsible for ensuring operational excellence, consistent service delivery, stock control, staff performance, and the achievement of sales and profitability targets. This position is ideal for a mid to senior-level professional with experience in the retail environment, particularly within the hardware and building materials sector. The role requires a hands-on leader who can drive operational efficiency and compliance with company procedures and standards.
Key Responsibilities:
Operational Oversight:
- Manage and support the daily operations of multiple store locations.
- Drive operational efficiency and ensure compliance with company procedures and standards.
- Monitor store performance and implement improvement strategies.
Team Leadership & Development:
- Lead, mentor, and develop a team of store staff.
- Provide guidance and support to ensure staff performance meets expectations.
- Foster a positive work culture that promotes teamwork, collaboration, and continuous improvement.
If you are a dynamic leader with a passion for retail operations and a track record of achieving results in a fast-paced environment, we invite you to apply for the position of Operations Manager at Level-Up. This role offers an exciting opportunity to make a significant impact on our business by driving operational excellence across multiple store locations. Suitable candidates should have experience in retail management, strong leadership skills, and a commitment to delivering exceptional customer service. Join us in our mission to provide quality products and service to our customers in East London!
Seniority Level: Middle Management
Job Functions: Operations
Industries : Hardware Retail
