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Technical Operations Manager

SGS, Testing, Inspection and Certification, South Africa

**Job Title: Technical Operations Manager**

**Company Overview:**
SGS is the world’s leading Testing, Inspection, and Certification company with a global presence spanning over 115 countries. With a legacy of 145 years in service excellence, we are committed to upholding the highest standards of quality, compliance, and sustainability. Our network of over 2,500 laboratories is supported by a team of 99,500 dedicated professionals who embody precision and accuracy in all our operations.

**Job Description:**
As a Technical Operations Manager at SGS South Africa, you will be responsible for personnel management and ensuring the implementation and maintenance of our quality system. Your role will involve overseeing sample analysis and reporting in accordance with established analytical methods and procedures. Key responsibilities include supervising staff in alignment with company policies, developing personnel through in-service training to optimize skills, continuously assessing skill levels, identifying areas for improvement, and creating tailored training plans based on identified shortcomings. Additionally, you will be accountable for providing problem-solving support, technical advice, and guidance to ensure seamless operations.

**Personnel Management:**
Your role as a Technical Operations Manager will involve leading a team by supervising staff according to company policies and procedures. You will play a crucial part in personnel development through in-service training initiatives aimed at enhancing skills within the team. Continuous measurement of skills will enable you to identify areas requiring improvement and develop targeted training plans to address these gaps effectively. Your expertise will be pivotal in providing motivation to the team while offering problem-solving assistance and technical guidance when needed.

**Join Us:**
We are seeking an experienced Technical Operations Manager who thrives in a dynamic work environment focused on quality assurance and operational excellence. If you are passionate about driving continuous improvement within a team while ensuring adherence to strict quality standards, this role is ideal for you. Take the next step in your career with SGS South Africa by applying now for this rewarding opportunity at the forefront of Testing, Inspection, and Certification services.

*Suitable for mid-career professionals looking to lead technical operations teams.*

Key Job Requirements:
  • Personnel management
  • Quality system implementation
  • Analytical methods
  • Supervisory experience
  • Training development skills
  • Problem-solving abilities
Key Job Responsibilities:
  • Personnel management
  • Quality system maintenance
  • Sample analysis control
  • Training plan implementation
Skills:
  • Personnel management
  • Quality control
  • Analytical skills
  • Training development
  • Problem-solving

Seniority Level: Middle Management

Job Functions: Operations

  • Quality Control
  • Personnel Management

Industries : Testing, Inspection and Certification

  • Laboratories
  • Quality Assurance

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