ney of continuous improvement
Building strong relationships with key stakeholders and clients
Ensuring compliance with all regulatory requirements
Qualifications:
Minimum of 5 years’ experience in a similar role within the BPO industry
Proven track record of driving operational excellence and performance improvements
Strong leadership skills with the ability to motivate and develop teams
Excellent communication and interpersonal skills
Ability to work effectively under pressure and meet deadlines
Bachelor’s degree in Business Management or related field
If you are looking for a challenging yet rewarding opportunity in the Business Process Management industry, WNS South Africa is the place for you. As an Operations Manager, you will play a vital role in driving operational excellence, leading your team to success, and contributing to the overall growth of our business. This position is ideal for experienced individuals who have a passion for delivering results, building strong relationships, and driving change within a dynamic environment. Join us at WNS South Africa and be part of a team that values performance, engagement, celebration, and making a positive impact on society through our foundation initiatives. Apply now to take the next step in your career journey with us."
Seniority Level: Middle Management
Job Functions: Operations
Industries : Business Process Management
