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About the job Company Description A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Job Description To ensure a professional and profitable operation within the framework of the Hotel With the hotel training manager, identify training needs and develop and deliver the required training for department employees to meet the needs of the business. Support the training of Departmental Trainers to continue to improve hotel service levels, and implement a daily departmental training program With the restaurant manager, to achieve departmental budget goals by maintaining profits through increased sales revenue and efficient cost expenditure To accurately forecast business demands to ensure efficient staffing & food production To be aware of all Anantara Guest Incentive programs, and actively promote and support these. To ensure the efficient scheduling of Management & Team Members in the outlet, and be responsible for accurate supervision of team member time control system. To train subordinate managers and supervisors in effective “coaching and counseling” and correct process of progressive discipline To be responsible for maintaining outlet safety and sanitation standards at all times To be responsible for asset management of all outlet property and facilities, conduct regular preventative maintenance inspection. Promote positive inter-departmental relations through candid communication and cooperation To work closely with Banqueting department to support all requested functions Above all, lead by example through “hands-on” approach to motivate Team Members to excel Qualifications High School diploma Previous experience in same position for at least 1 year. Luxury hotel experience is a must Passion for excellent service Excellent team player with great communication skills Additional Information Relocate to remote area Posted on Feb 23, 2024.
Key Job Requirements:Seniority Level: Managerial-Level
Job Functions: Customer Support
Industries : Information Technology