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About the job
Our client is a prominent global gifting company based in the UAE, recognized for its extensive range of innovative products and exceptional customer experiences.
They are looking for an experienced Retail Store Manager with a Flower or Perfume industry experience. The hired resource will be responsible for overseeing the daily operations of the store, making sure it runs smoothly and effectively. Her duties include motivating the team with great customer service as well as developing business strategies that will help them achieve success in a competitive marketplace.
Roles & responsibilities:
Complete store operational requirements by scheduling and assigning employees.
Complete store administration and ensure compliance with policies and procedures.
Maintain outstanding store condition and visual merchandising standards.
Developing store strategies to raise the customer pool, expand store traffic, and optimize profitability.
Meeting sales goals by training, motivating, mentoring, and providing feedback to store staff.
Ensuring high levels of customer satisfaction through excellent service.
Report on buying trends, customer needs, profits, etc.
Propose innovative ideas to increase market share.
Be a shining example of good behaviour and high performance
Achieves financial objectives by preparing an annual budget, scheduling expenditures, and analysing variances.
Identifies current and future customer requirements by establishing rapport with potential and actual customers to understand service requirements.
Formulates pricing policies by reviewing merchandising activities, determining additional needed sales promotions, and authorizing clearance sales.
Market merchandise by studying advertising, sales promotion, and display plans. Maintains the stability and reputation of the store by complying with legal requirements.
Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.
Leads operations by initiating, coordinating, and enforcing program procedures
Requirement:
Proven successful experience as a retail Store Manager. Must have experience building the store from the ground up.
Powerful leadership skills and business orientation. Must have experience in P&L management and budgeting.
Strong customer service skills and organizational skills
Good communication and interpersonal skills
Bachelor's degree in Business Administration, Retail, Marketing or a relevant field
Superior management skills
High level of flexibility and ability to adapt to different customers
Great written and verbal communication skills
Natural talent for motivating and developing teams
Employment Type: Full Time
Working days : Monday - Saturday (Alternate Saturday working)
Working hours: 9 a.m.- 5 p.m.
Company Industry: Gifting/Ecommerce industry
Seniority Level: Managerial-Level
Job Functions: Supply Chain & Logistics
Industries : Information Technology
