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Account Manager

Meltwater, Information Technology, United Arab Emirates, Dubai

Meltwater, a leading global provider of media intelligence and social analytics solutions, is seeking a dedicated Account Manager to join our team in Dubai, United Arab Emirates. Our mission is to empower businesses around the world with actionable insights derived from analyzing over a billion pieces of data daily. At Meltwater, we foster a culture that values personal and professional growth, mentorship, and inclusive leadership practices.

As an Account Manager at Meltwater, you will be responsible for managing, renewing, and driving growth within assigned accounts. You will work closely with clients to identify cross-sell and upsell opportunities while developing customized account plans aimed at optimizing customer retention. Collaborating with the Customer Success and Renewals teams, you will ensure robust account retention by fostering strong relationships with key stakeholders.

To excel in this role, you should possess a Bachelor's degree or higher and have at least 4 years of experience in account management within the software or SaaS domain. Strong strategic thinking skills, the ability to develop effective account plans aligned with customer goals, and excellent communication abilities are essential. Fluency in Arabic and English is required for effective engagement with clients.

Join us at Meltwater's office in Al Shatha Tower, Dubai Media City, where you will enjoy flexible paid time off options for work-life balance, health insurance coverage through Orient Health Insurance, a CalmApp subscription for mental wellness support, and ongoing professional development opportunities. If you are results-oriented with a passion for driving growth while maintaining high levels of customer satisfaction in a dynamic work environment—apply now to embark on an exciting career journey as an Account Manager at Meltwater.

Meltwater is committed to providing equal employment opportunities to all individuals without regard to race, color, religion or belief, gender identity or expression, national origin, disability status or any other protected characteristic under applicable laws. We welcome applicants from diverse backgrounds and experiences to join us in our mission of innovation and positive impact on the world.

Seniority Level: Managerial-Level

Job Functions: Cybersecurity

Industries : Information Technology

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