NoDisputes, a leading company in chargeback management solutions, is seeking an Operations Manager to join our team in Dubai, United Arab Emirates. At NoDisputes, we are dedicated to simplifying the dispute resolution process for our partners like Ethoca and Verifi. We pride ourselves on setting new standards for efficiency and innovation in the ever-evolving e-commerce landscape. As we continue to refine our product offerings, we are focused on building a strong foundation for the future through the creation of a dedicated core team.
As the Operations Manager at NoDisputes, you will play a crucial role in driving operational efficiency and scalability within the organization. Your responsibilities will include developing and optimizing processes, collaborating closely with product teams to align with business goals, and streamlining workflows to support growth. The ideal candidate for this role will have at least 5 years of experience in FinTech operations, possess strong leadership qualities, excellent communication skills, and a proactive approach to problem-solving.
In this role, you will be tasked with developing, implementing, and optimizing operational processes to enhance efficiency and scalability. You will work closely with the product team to understand key performance indicators (KPIs) and collaborate with various departments to ensure alignment with business goals and growth strategies. Additionally, you will establish standard operating procedures and best practices to improve operational workflows, identify bottlenecks proactively implement solutions for enhanced performance, facilitate cross-functional collaboration between departments for smooth project execution, and provide support to HR and talent acquisition teams in workforce planning.
If you have over 5 years of experience in operations management within the FinTech sector, a proven track record in process improvement and operational efficiency, exceptional stakeholder management skills, leadership experience focused on people development and management, strong problem-solving abilities combined with a proactive approach to challenges, as well as experience working in fast-paced high-growth environments – we invite you to apply for this exciting opportunity as an Operations Manager at NoDisputes. Join us in shaping the future of chargeback management solutions!
Seniority Level: Middle Management
Job Functions: Operations
Industries : FinTech
