We are seeking a Software Support Technician to join our team in Dubai, United Arab Emirates. As a Software Support Technician, you will be responsible for providing direct customer service and technical support to our clients via phone, email, and in-person. Your main duties will include answering queries, locating information, prioritizing issue resolution, guiding clients to self-help resources, and presenting training sessions to end-users. Additionally, you will record issues and solutions for troubleshooting guides. The ideal candidate should have a minimum of one year of previous experience in the same field.
Key Job Requirements:Seniority Level: Other
Job Functions: Customer Support
Industries : Information Technology
