Account Manager

PAY10, a leading fintech company based in Dubai, United Arab Emirates, is seeking a dynamic Account Manager to join their team. Our company's mission is to revolutionize the digital banking sector by providing innovative solutions that meet the evolving needs of our clients. At PAY10, we value strong client relationships, continuous growth, and exceptional service delivery. We are looking for a dedicated individual with excellent communication skills and a passion for problem-solving to enhance our client portfolio.

As an Account Manager at PAY10, your primary responsibility will be managing client relationships and identifying new business opportunities. You will work closely with clients to understand their needs and ensure the delivery of high-quality services. Building long-lasting relationships with clients is crucial in fostering loyalty and trust. You will also be responsible for driving account growth through upselling and cross-selling initiatives.

In addition to client relationship management, you will oversee the smooth onboarding of new clients into our fintech solutions. Acting as the primary point of contact for clients, you will address inquiries and resolve issues promptly. Collaboration with internal teams such as sales, marketing, product development, and operations is essential to align client expectations with company deliverables.

The ideal candidate for this role should have a Bachelor's degree in Business Administration or a related field, along with 3-5 years of experience in account management within the fintech industry. Strong interpersonal skills, proficiency in MS Office Suite and CRM software, as well as fluency in English and Arabic are required. If you are a UAE National (Emirati) looking to make an impact in the digital banking sector while exceeding KPIs related to client satisfaction and revenue targets, we invite you to apply for the Account Manager position at PAY10.

Join us at PAY10 and be part of a dynamic team dedicated to shaping the future of fintech and digital banking. Take this opportunity to showcase your skills in client relationship management and contribute to our company's growth trajectory. Apply now if you are ready to excel in a role that combines business development acumen with exceptional service delivery in the exciting world of fintech innovation.

• 3-5 years of experience in account management, client relationship management, or business development within the fintech, payments, or digital banking industry.

• - Strong interpersonal and communication skills.
• - Ability to manage multiple client accounts efficiently.
• - Proven problem-solving and conflict-resolution capabilities.
• - Detail-oriented with strong organizational skills.
• - Proficiency in MS Office Suite and CRM software.
• - Fluency in English and Arabic is required.

Seniority Level: Managerial-Level

• Mid-Senior level

Job Functions: Project Management

• Client Relationship Management
• Business Development

Industries : Information Technology

• Fintech
• Digital Banking