Our company, a leading provider of scent marketing solutions in Dubai, United Arab Emirates, is seeking an Operations Manager to oversee and optimize our daily operations. We specialize in deploying innovative scent marketing strategies to enhance customer experiences across various industries. Our mission is to create lasting impressions through the power of scent, ultimately improving brand recognition and customer satisfaction. As a team, we value collaboration, efficiency, and excellence in all that we do.
As the Operations Manager, your primary responsibility will be to manage and coordinate daily activities to ensure the efficient functioning of our scent marketing operations. This includes overseeing deployment, maintenance, and customer service efforts. You will play a crucial role in facilitating communication and collaboration between customer service, sales, and technical teams to address client needs effectively. Additionally, you will analyze and streamline operational workflows and procedures to improve efficiency, reduce costs, and ensure alignment with company standards and objectives.
In this role, you will provide leadership and support to a team of 20+ employees by setting goals, monitoring performance, conducting training sessions, and facilitating professional development opportunities. You will also track key performance indicators (KPIs) related to operational efficiency and customer satisfaction. By generating reports based on these metrics, you will inform strategic decisions and continuous improvement efforts within the organization. Ideal candidates for this position are individuals with a Bachelor's Degree in Business Administration or Operations Management who have prior experience in the same industry. If you are an expert in Customer Service & Budget Management with strong skills in Warehouse Operations management – we invite you to apply for this exciting opportunity as an integral part of our growing team.
If you are passionate about operations management within the scent marketing industry and are looking for a challenging yet rewarding career opportunity – we encourage you to submit your application today! This position is suitable for mid-career professionals looking to take their expertise in operations management to new heights while making a significant impact on our company's success. Join us as we continue to revolutionize the world of scent marketing through innovation and excellence.
Seniority Level: Managerial-Level
Job Functions: Telecommunications
Industries : Information Technology
