Account Manager

TRM Labs, based in Dubai, United Arab Emirates, is dedicated to creating a safer financial system for billions of individuals. Specializing in providing blockchain intelligence data platforms to financial institutions, crypto companies, and governments, TRM Labs aims to combat cryptocurrency fraud and financial crime sustainably and at scale. At TRM Labs, we value the happiness of our customers and prioritize company growth as part of our mission. We believe in fostering trusted partnerships with our clients and expanding our reach within their businesses to drive growth.

As an Account Manager at TRM Labs focusing on private sector business customers, you will play a crucial role in ensuring customer satisfaction while driving company growth. Your responsibilities will include mapping current key stakeholders within accounts, prospecting for new business opportunities through expansions and outreach efforts, nurturing client relationships through various activities such as feedback loops and renewals, creating strategic account plans to meet revenue goals and identify growth opportunities, and advocating for customer feedback within TRM. You will need at least 5 years of experience in Account Management or Sales with SaaS products targeting crypto businesses.

The Private Sector Business Development team at TRM Labs is comprised of independent sales leaders who excel in taking ownership of their territories. Working collaboratively across time zones as a global team, each member contributes valuable insights and support to one another. If you are passionate about making a real-world impact by disrupting terrorist networks and returning stolen funds while collaborating with industry leaders in a fast-paced environment that values personal growth and initiative, then we invite you to join us at TRM Labs. We are looking for individuals who thrive on solving challenging problems quickly and contributing meaningfully to the lives of billions worldwide. Apply now to be part of our mission-driven team dedicated to building a safer financial future for all.

• At least 5 years of Account Management/Sales experience, selling SaaS products into crypto businesses.
• Strong cross-functional project management skills, adept at leading teams from multiple departments.

• - Strong communication and interpersonal skills
• - Ability to build and maintain strong client relationships
• - Knowledge of the cryptocurrency ecosystem
• - Proficiency in SaaS pricing and packaging strategies

Seniority Level: Managerial-Level

• Mid-Senior level

Job Functions: Software Development

• Account Management
• Sales

Industries : Information Technology

• Blockchain Intelligence
• Financial Services