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Assistant Manager - Liabilities & Accounts

Emirates NBD, Banking, United Arab Emirates

Emirates NBD, a leading financial institution in the United Arab Emirates, is seeking a dedicated Assistant Manager for its Liabilities & Accounts Unit. As a key player in the Retail banking sector, our mission is to cater to the diverse financial needs of both Emirates NBD customers and new clients in the UAE. At Emirates NBD, we are committed to increasing our market share in Liability Business while aligning our operations with the Group's overarching business strategy. We pride ourselves on offering best-in-class liability products and services that meet the evolving needs of our clientele.

The Assistant Manager will be responsible for developing and growing fixed deposits and Current Account Savings Account (CASA) base within the Retail bank. This role involves creating integrated sales models for Personal and Priority Banking segments, with a focus on payroll sourcing, servicing, and managing relationships. Additionally, the successful candidate will play a crucial role in cross-selling other retail banking products such as credit cards, Bancassurance, overdrafts, etc., to enhance unit profitability and overall revenue for the Retail Bank. The job holder will be expected to achieve set targets by providing exceptional customer service to new and existing clients while offering professional advice on products and services.

This position requires proactive engagement with customers to increase their share of wallet through effective cross-selling strategies. The Assistant Manager will be accountable for monitoring client satisfaction levels and service quality to ensure that customer expectations are not only met but exceeded consistently. If you are a dynamic individual with a passion for driving business growth through exceptional customer service and strategic sales initiatives, we invite you to apply for this role at Emirates NBD. This position is ideal for mid-career professionals looking to make an impact in the banking industry by leveraging their expertise in liabilities management and accounts servicing. Join us in shaping the future of banking at Emirates NBD!

Key Job Requirements:
  • At least 3 years of experience in retail banking
  • Experience in sales and customer service
  • Knowledge of liability products and services
  • Bachelor's degree in finance or related field
  • Strong communication and interpersonal skills
  • Ability to meet sales targets consistently
Key Job Responsibilities:
  • Develop and increase fixed deposits and CASA base in retail banking
  • Achieve given targets for sales
  • Provide expert advice on products & services to customers
  • Proactively contact customers for cross-selling products
Skills:
  • Sales skills
  • Customer service
  • Financial product knowledge
  • Communication skills
  • Interpersonal skills

Seniority Level: Middle Management

  • Assistant Manager

Job Functions: Sales

  • Customer Service
  • Business Development

Industries : Banking

  • Financial Services
  • Retail Banking

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