Business Development Officer

First Abu Dhabi Bank (FAB) is a leading financial institution in the United Arab Emirates, committed to providing innovative banking solutions and exceptional customer service. Our mission is to empower individuals and businesses to achieve their financial goals through a wide range of products and services. At FAB, we value integrity, professionalism, and continuous learning, fostering a dynamic work culture that encourages growth and success.

As a Business Development Officer at FAB, you will play a crucial role in driving sales and ensuring customer satisfaction. Your core responsibilities will include identifying customer needs, managing product sales professionally, maintaining accurate records of sales activities, and meeting assigned sales targets. Additionally, you will administer compliance with sales objectives, handle customer queries promptly, coordinate product offerings with customers, and ensure timely processing of transactions. Internal collaboration is key as you engage with various departments to deliver an exceptional client experience.

To excel in this role, you should have a minimum high school diploma and proven experience in telesales or sales/customer service roles. A track record of meeting sales quotas effectively via phone communication is essential. Proficiency in relevant computer systems such as CRM Systems and telephony systems is required. Strong communication skills, excellent interpersonal abilities, and outstanding negotiation skills are also necessary for success in this position. As a Business Development Officer at FAB, you will have the opportunity to define performance goals collaboratively with your manager, identify training needs for self-improvement, stay updated on industry trends through continued education, and strive for excellence in all competencies related to the role.

If you are passionate about sales, customer service excellence, and professional development within the banking industry, we invite you to apply for the Business Development Officer position at FAB. This role is ideal for individuals with experience in telesales or similar roles who are eager to contribute to our dynamic team environment while achieving personal growth and career advancement opportunities within the Sales/Business Development department at FAB. Join us in shaping the future of banking services at First Abu Dhabi Bank!

• Proven experience in telesales or sales/customer service role
• Track record of meeting sales targets via phone

• Good knowledge of CRM systems and telephony systems
• Outstanding negotiation skills
• (Additional skills may include: market research, lead generation, relationship building)

Seniority Level: Other

• Entry level

Job Functions: Project Management

• Sales
• Business Development

Industries : Information Technology

• Banking
• Financial Services
• Broking