First Abu Dhabi Bank (FAB) is a leading financial institution in the United Arab Emirates, committed to providing exceptional banking services and fostering an inclusive work environment. At FAB, we value diversity, collaboration, and respect for different perspectives. Our team members benefit from a supportive work culture where they can leverage their international experience, deep cultural knowledge, and local expertise to deliver outstanding results. We encourage open communication, continuous learning, and professional growth as we strive to achieve our mission of empowering our customers and communities.
As the Director of Elite Banking at FAB, you will play a crucial role in customer acquisition, relationship management, portfolio development, internal collaboration, and self-management responsibilities. You will be responsible for understanding client requirements, developing account plans to capitalize on business opportunities, and providing insights on customer needs and market trends. Building effective relationships with customers and acting as the main point of contact for all clients in your portfolio will be essential in ensuring business continuity and maximizing cross-selling opportunities.
In addition to managing client accounts and portfolios effectively, you will collaborate with other departments within the bank to meet client service expectations. Engaging with stakeholders from Operations, Technology, Legal, Risk Management, and other areas will enable you to deliver timely and effective levels of client experience. As part of your self-management responsibilities, you will define performance goals with your reporting manager, identify training needs for professional development, and stay updated on industry trends through continued education.
To qualify for this role, you must have a minimum of 5 years of relevant experience in retail customer relationship management. A Bachelor's Degree in Business Administration or related field is required along with SCA certification (CISI Level 3) and knowledge of UAE Rules & Regulations. If you are a proactive leader with strong communication skills, a strategic mindset, and a passion for delivering exceptional banking services to elite clients – we invite you to apply for the Director of Elite Banking position at FAB.
Join us at FAB where your expertise is valued, your growth is supported, and your contributions make a meaningful impact on our customers' financial well-being. This position is ideal for experienced professionals seeking leadership roles in the banking industry who are dedicated to driving business growth through superior customer service and strategic relationship management practices. Apply now to be part of our dynamic team at First Abu Dhabi Bank!
Seniority Level: Senior Level
Job Functions: Finance
Industries : Banking
