Regional Service Manager Middle East

Husky Technologies, a leading provider of innovative solutions in the manufacturing industry, is seeking a dynamic and strategic Regional Service Manager for the Middle East region. At Husky, we are committed to driving growth, fostering customer satisfaction, and delivering exceptional service to our clients. Our work culture values collaboration, innovation, and excellence in all aspects of our operations.

As the Regional Service Manager for the Middle East, your primary responsibility will be to grow the business and develop regional strategies that align with budgetary goals. You will lead, develop, and manage the service team in the Middle East to ensure seamless operations and exceptional customer service. Your role will involve keeping customers informed and satisfied by providing effective resolution plans for any issues that may arise.

Collaboration is key at Husky, and as the Regional Service Manager, you will work closely with internal teams to ensure successful customer start-ups and aligned goals with sales teams. You will be accountable for the regional P&L and expected to understand market dynamics to capitalize on opportunities such as tooling services. Building strong relationships with customers through proactive visits and maintaining connections across regions will be essential in driving business development.

We are looking for a results-driven individual with a proven track record in managing service teams and achieving business growth objectives. Frequent travel within the Middle East region is required for this role, with occasional trips to our European headquarters in Luxembourg. If you are passionate about driving business success, fostering customer relationships, and contributing to a collaborative work environment, we invite you to apply for the position of Regional Service Manager at Husky Technologies. This role is ideal for experienced professionals looking to take their career to new heights in a fast-paced and innovative industry setting.

• 5+ years of experience in service management
• Experience in managing regional P&L
• Previous experience in collaborating with sales teams
• Bachelor's degree in Business or related field
• Strong leadership skills
• Excellent communication and interpersonal abilities

• Develop regional business strategy
• Lead and manage service team
• Ensure customer satisfaction with issue resolution plan
• Collaborate with business and sales teams for successful start-ups

• Business strategy development
• Service team management
• Customer relationship building
• Market dynamics understanding
• Collaboration with sales teams

Seniority Level: Senior Level

Job Functions: Operations

• Management
• Customer Service

Industries : Technology

• Manufacturing
• Engineering