Newmatic International FZE - UAE is a well-established Trading Company founded in 1993, specializing in the high-level trading of Commercial Laundry Equipment. As one of the leading world-class suppliers and providers of laundry solutions in the Middle East, our mission is to deliver top-quality service and products to our valued customers. With branches in UAE, Qatar, and Saudi Arabia, we are dedicated to providing exceptional service and maintaining strong customer relationships.

We are currently seeking a Facilities Maintenance Manager to join our team at Newmatic Group in Dubai's Jabel Ali Freezone. The ideal candidate will oversee all AMC, Warranty, and Paid service activities to ensure customer satisfaction while meeting departmental objectives. Responsibilities include building and maintaining strong customer relationships, managing service staff schedules, reviewing warranty claims, providing technical assistance and training to service technicians, developing KPIs for the department, and conducting regular audits on service operations.

The successful candidate must have experience in service management or maintenance operations within a similar industry. A technical background with experience in field service operations is preferred. Additionally, candidates should have experience managing operations related to service delivery or project management. A bachelor's degree in mechanical or electrical engineering is required for this role. The position offers a competitive salary range of AED 15000 (including benefits) along with a company car and fuel allowance. Candidates must be available to join within 15-30 days and possess a UAE car license.

If you meet the requirements for this position and are passionate about delivering exceptional service in the consumer electronics and mechanical engineering industry, we invite you to apply. This opportunity is ideal for individuals with 5-7 years of experience who are looking to advance their career in facilities maintenance management at a reputable company like Newmatic International FZE - UAE. Join us today and be part of our dynamic team dedicated to excellence in customer satisfaction!

Key Job Requirements:

• Minimum 5 years of experience in service management, technical services, or maintenance operations within a similar industry
• Bachelor's degree in mechanical/electrical engineering

Skills:

• 'Strong customer relationship building skills'
• 'Ability to manage service staff schedules and conduct client visits'
• 'Experience developing and monitoring KPIs for departmental objectives'
• 'Technical assistance and training to service technicians on new equipment and processes'

Seniority Level: Managerial-Level

• Mid-Senior level

Job Functions: Other

• Support Services

Industries : Information Technology

• Consumer Electronics
• Industrial Engineering & Automation
• Mechanical Engineering