Waiter

Novotel, a renowned hotel chain in the United Arab Emirates, is seeking a dedicated and personable Waiter to join our team. We pride ourselves on providing exceptional service and creating memorable experiences for our guests. At Novotel, we value efficiency, courtesy, and professionalism while maintaining a positive attitude and promoting good inter-departmental relations. Our mission is to ensure that every guest feels welcomed and valued during their stay with us.

As a Waiter at Novotel, you will play a crucial role in delivering outstanding service to our guests. Your responsibilities will include setting up the assigned Food & Beverage outlet in a timely manner according to meal settings and opening hours. You will work towards meeting revenue targets for the outlet while controlling operational expenses effectively. Attending regular training sessions to enhance your guest care skills, product knowledge, and grooming standards is essential.

In addition to taking orders, presenting menus, and handling payments directly from guests, you will be responsible for maintaining a professional appearance and friendly demeanor while on duty. Handling guest seating arrangements, addressing complaints promptly as per instructions or consulting supervisors when needed are key aspects of this role. You will also be required to maintain cleanliness in your work area, report any maintenance issues promptly, and participate in training programs recommended by senior management.

If you are passionate about delivering exceptional customer service, have excellent communication skills, attention to detail, and the ability to work well in a team environment, we invite you to apply for the position of Waiter at Novotel. This role is ideal for individuals who are committed to service excellence and take pride in ensuring guest satisfaction at all times. Join us in creating unforgettable experiences for our guests while upholding the highest standards of hospitality within the industry.

• Minimum 1 year experience in a similar role in the hospitality industry
• Strong customer service skills

• - Excellent communication skills
• - Ability to work in a fast-paced environment
• - Team player
• - Attention to detail
• - Ability to handle guest complaints professionally

Seniority Level: Other

• Entry level

Job Functions: Manufacturing & Production

• Food and Beverage

Industries : Information Technology

• Hospitality
• Hotel