Technical Project Manager

Ookla, a prominent company in the telecommunications industry, is seeking a Technical Project Manager to join their team in the United Arab Emirates. At Ookla, we are committed to providing top-tier service to our customers by ensuring their needs are promptly addressed. Our mission is to lead the way in delivering innovative solutions that optimize customer experiences and drive successful project outcomes. We value collaboration, excellence, and continuous improvement in all aspects of our work culture.

As a Technical Project Manager at Ookla, you will play a crucial role as the primary contact for our top-tier customers. You will engage in the Pre-Sales process and take the lead in planning and implementing customer projects from initiation to completion. Your responsibilities will include defining project scope, objectives, and deliverables in collaboration with stakeholders, as well as developing and maintaining project schedules, budgets, and resource plans. Additionally, you will manage customer relationships by acting as the main point of contact and identifying/mitigating project risks to ensure successful outcomes.

In this dynamic role, you will coordinate with internal teams, suppliers, and external partners to ensure seamless execution of projects. You will monitor and report on project progress regularly to stakeholders while ensuring compliance with company policies, industry standards, and contractual agreements. Furthermore, you will drive continuous improvement initiatives aimed at enhancing project management processes. If you are a highly motivated individual who thrives in a fast-paced environment and enjoys working closely with Director and C-Level executives to support their business objectives, we invite you to apply for this exciting opportunity at Ookla.

Ideal candidates for this position should have a strong background in technical project management with excellent communication skills and the ability to educate, train, and support clients effectively. If you are passionate about delivering exceptional customer service while driving successful project outcomes through strategic planning and execution processes, we encourage you to submit your application for the Technical Project Manager role at Ookla today.

• Project management experience
• Customer relationship management
• Pre-Sales process involvement
• Strong communication skills
• Problem-solving abilities
• Attention to detail

• Define project scope, objectives, and deliverables
• Develop and maintain project schedules, budgets, and resource plans
• Manage customer relationships as the primary point of contact
• Identify and mitigate project risks

• Project management
• Customer relationship management
• Pre-Sales process
• Risk mitigation
• Communication skills

Seniority Level: Senior Level

• Middle Management
• Executive Level

Job Functions: Project Management

• Customer Relations
• Pre-Sales

Industries : Technology

• Telecommunications
• Software Development