Key Account Manager

Whizmo is a leading mobile money solution provider in the United Arab Emirates, embodying the core values of financial democracy. As a service offered by Whizpay Technology LLC, licensed by The Central Bank of the UAE, we strive to streamline daily financial transactions through a user-friendly app that encompasses a wide range of services. Our mission is to ensure seamless transactions while building strong relationships with our customers and partners.

We are currently seeking a Manager - Key Account (Mandarin Speaker) to join our Sales & Distribution department. In this role, you will be responsible for identifying and onboarding strategic key accounts for the company. Your primary focus will be to establish and maintain robust relationships with these key accounts to drive sales revenue growth and enhance customer satisfaction. You will serve as the main point of contact for designated key accounts, understanding their business needs and providing customized solutions tailored to their requirements.

Key responsibilities include customer acquisition through prospecting, onboarding, and activating merchants and agents within specific industry sectors. You will also be tasked with driving sales revenue growth by setting ambitious targets, monitoring performance, implementing effective sales techniques, and ensuring account growth and development. Additionally, you will conduct regular account reviews to evaluate performance, identify areas for improvement, and provide training to POS teams and agent handlers.

To excel in this role, you must possess strong analytical skills, strategic thinking abilities, people management capabilities, influencing skills both verbally and in writing, problem-solving skills, negotiation skills, interpersonal skills, adaptability, resilience, proficiency in CRM software and Microsoft Office Suite among others. A bachelor's degree in a business-related field is required along with at least 4 years of sales experience in the UAE market within FMCG or financial technology sectors.

If you are passionate about innovation and collaboration while striving to make a meaningful impact in a dynamic work environment like Whizmo's team culture promotes—this opportunity is perfect for you! Join us today by applying for this position and take the first step towards an exciting career with Whizmo where together we can create something extraordinary.

• At least 4 years’ sales experience in UAE in a fast-paced FMCG, Telecommunications, Financial technology, or Banking environment, with at least 2 years in management role is essential.

• Strong analytical skills
• Strategic thinking
• People management
• Performance management
• Coaching
• Influencing skills
• Cross-cultural communication skills
• Problem solving skills
• Negotiation skills
• Interpersonal skills
• Relationship-building skills
• Valid driver’s license with driving experience of more than two years.
• Communication skills
• Presentation skills
• Adaptability and resilience
• Proficiency in CRM software and Microsoft Office Suite.
• Results-driven mindset

Seniority Level: Managerial-Level

• Mid-Senior level

Job Functions: Human Resources

• Sales
• Account Management

Industries : Information Technology

• Financial Technology