Technical Communications Specialist

Our client, a leading company in the financial services industry, is looking for a Technical Communications Specialist to join their team remotely. The company prides itself on being a community partner and advocate within the credit union industry. They are committed to providing engaging content for various platforms, including marketing collateral, social media, and internal/external websites. As a Technical Communications Specialist, you will be responsible for creating thought leadership content, articles, case studies, and white papers that showcase the company's expertise and value proposition.

In this role, you will collaborate with internal stakeholders and external partners to gather information and insights necessary for creating compelling content. You must have exceptional writing skills, be proficient in long-form and short-form content development, and have a strong working knowledge of AP style. Additionally, you will work closely with IT and Marketing teams to ensure the accuracy of online content and email templates. The ideal candidate should possess a Bachelor's degree in Marketing, Communications, Public Relations or related field along with at least five years of experience in professional business-to-business writing.

As part of our commitment to our employees' well-being, this position offers full medical benefits, dental benefits, vision benefits, 401K enrollment opportunity as well as Life Insurance coverage ($20,000 benefit). We believe in supporting our employees' growth by providing them with resources such as career planning guidance from professional recruiters who understand industry trends. At our company, diversity is celebrated as we believe it leads to better service delivery to our clients. We are an equal employment opportunity employer that values inclusivity throughout all aspects of recruitment processes.

If you are a detail-oriented individual with excellent communication skills and a passion for creating engaging content in the financial services industry, we invite you to apply for the Technical Communications Specialist position at our esteemed organization. This role is ideal for candidates seeking opportunities to showcase their writing abilities while contributing meaningfully to the company's strategic initiatives. Join us in shaping the future of communications within the credit union industry!

• At least five (5) years of experience writing in a professional business-to-business environment
• Experience in financial services and/or payments industry preferred
• Bachelor’s degree in marketing, Communications, Public Relations, or related field required
• Experience working with CRM tools (Salesforce, Pardot, etc.) required

• Marketing collateral, e-mail messages, social media content, and engaging copy for digital and print ads
• Thought leadership content for company blogs, social media channels and trade publications
• Content related to the company's role as a community partner and credit union industry advocate; messages related to company events, initiatives, news and promotions
• Assists leadership in the collection and presentation of performance metrics that reflect the Corporate Communications department’s productivity and output

• Exceptional writing ability
• Proficiency in both long-form and short-form content development
• Strong working knowledge of AP style
• Interpersonal skills
• Professional editorial judgment

Seniority Level: Senior Level

Job Functions: Marketing

• Communications
• Public Relations

Industries : Financial Services

• Payments
• Marketing