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Director of Manufacturing Solutions

SG Systems Global, Technology, United States

SG Systems Global is a leading company in the manufacturing solutions industry, dedicated to revolutionizing traceability and enhancing operational efficiency for businesses worldwide. Our mission is to empower manufacturers with cutting-edge technology that drives customer success, revenue growth, and long-term retention. We pride ourselves on fostering a collaborative work culture where innovation thrives, and employees are encouraged to make a meaningful impact in the industry.

We are currently seeking a Director of Manufacturing Solutions to join our team and take on a pivotal role in driving customer success, system implementation, and revenue expansion. Reporting directly to the CEO, this individual will work closely with sales and implementation teams to ensure customers maximize the value of V5 Traceability through tailored systems that meet their specific needs. The ideal candidate will have deep expertise in manufacturing processes, traceability, system integration, and strong commercial acumen to drive adoption and growth.

As the Director of Manufacturing Solutions, you will be responsible for designing comprehensive demo environments in V5 Traceability that accurately replicate customer processes. You will deliver engaging demonstrations showcasing the full capabilities of V5 MES, QMS, and WMS tailored to each prospect's industry. Additionally, you will work with new customers to optimize their V5 deployment, identify opportunities for expanding usage into additional modules based on customer needs, and ensure seamless system integration with ERP platforms.

In joining SG Systems Global, you will have the opportunity to be part of an innovative company at the forefront of manufacturing traceability. You will directly influence customer success, retention, and revenue expansion while working alongside a world-class team of experts in MES, QMS, and WMS software. If you are a strategic thinker, technical problem solver, and compelling communicator with a passion for helping manufacturers succeed, we invite you to apply for this role. This position is ideal for experienced professionals with 5+ years in manufacturing solutions or enterprise software implementation looking to make a significant impact in the industry. Join us on this exciting journey towards shaping the future of manufacturing traceability!

Key Job Requirements:
  • 5+ years of experience in manufacturing solutions
  • Experience with traceability, compliance, and digital transformation
  • Integration of MES/QMS/WMS with ERP platforms
  • Proven ability to design impactful software demonstrations
  • Commercial mindset for promoting additional software modules
  • Technical proficiency in system configuration
Key Job Responsibilities:
  • Design and configure comprehensive demo environments
  • Deliver engaging process-specific demonstrations
  • Work with new customers to optimize V5 deployment
  • Drive customer retention by embedding V5 Traceability as a mission-critical solution
Skills:
  • Manufacturing processes expertise
  • System integration skills
  • Presentation abilities
  • Communication skills
  • Relationship management skills

Seniority Level: Executive Level

  • Middle Management
  • Senior Level

Job Functions: Operations

  • Sales
  • Implementation
  • Pre-Sales Engineering

Industries : Technology

  • Manufacturing
  • Software Solutions

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