Senior Program Manager

Venn, a leading organization in the United States, is dedicated to managing and optimizing programs for key clients. We pride ourselves on our commitment to excellence and innovation in the industry. Our culture values collaboration, integrity, and continuous improvement to deliver exceptional service to our clients and partners.

As a Senior Program Manager at Venn, you will play a crucial role in managing the activity and performance of our programs with key clients. Acting as a liaison between the client, suppliers, and Vendor Management Systems (VMS) partners, you will oversee provider placement processes, communicate staffing needs with suppliers, maintain updates with VMS systems, provide reporting as per procedures, conduct business reviews with clients, and ensure compliance with contracts and key performance indicators.

Your responsibilities will include serving as a liaison between clients and suppliers, understanding client needs and upcoming demand, managing the entire VMS process from requisition to accounting for each need, training users of VMS systems and Venn programs, reviewing provider presentations for completeness, ensuring timely workflow steps within VMS systems progress smoothly. You will also be responsible for conducting client reviews regarding program utilization effectiveness while providing strategic sales support for both clients and Venn.

Ideal candidates for this position should possess a Bachelor's degree along with 5+ years of account management experience including 2+ years working with MSP or large clients. Previous locum tenens experience is preferred. Strong communication skills are essential along with the ability to create client execution strategies, develop relationships at all levels of business, manage projects effectively, demonstrate attention to detail in multitasking environments. Proficiency in Excel, Word PowerPoint along with VMS platforms is required.

Join us at Venn if you are ready to take on this challenging yet rewarding role that offers opportunities for growth and development in program management within our dynamic organization. This position is ideal for experienced professionals looking to make a significant impact on client relationships while driving continuous process improvement initiatives within the healthcare industry. Apply now to be part of our innovative team!

• 5+ years of account management experience
• 2+ years with MSP or large client
• Previous locum tenens experience preferred
• Bachelor’s degree preferred
• Healthcare sales experience preferred but not required
• Strong understanding of healthcare recruiting processes and strategies

• Serves as liaison between client and key Suppliers
• Ensures facilitation of all workflow steps occur within the VMS
• Reviews provider presents to ensure all requirements have been fulfilled and complete
• Conducts review sessions with Suppliers regarding performance, utilization, upcoming needs, and continuous process improvement

• Relationship and business development skills
• Excellent communication, negotiation, and presentation skills
• Strong user experience with Excel, Word, PowerPoint, and VMS platforms
• Ability to create and implement client execution strategies
• Attention to detail and strong organizational and multitasking skills

Seniority Level: Senior Level

• Middle Management
• Executive Level

Job Functions: Operations

• Client Services
• Vendor Management
• Sales Support

Industries : Healthcare

• Staffing and Recruiting
• Sales