Job Description
We are seeking a proactive and experienced Account Manager to join our team remotely. You will be responsible for managing client relationships, ensuring client satisfaction, and driving account growth. Your role is crucial in understanding client needs, developing strategic plans, and coordinating with internal teams to deliver exceptional service.
Key Responsibilities:
Serve as the main point of contact for assigned clients, building and maintaining strong relationships.
Understand client goals, challenges, and needs to develop tailored solutions.
Develop and implement strategic account plans to drive client success and satisfaction.
Monitor account performance, track key metrics, and provide regular updates to clients.
Collaborate with internal teams, including sales, marketing, and product development, to ensure timely and effective delivery of services.
Identify opportunities for account growth and upselling additional services.
Address client issues and concerns promptly, ensuring a high level of client satisfaction.
Prepare and present reports and presentations to clients, highlighting progress and areas for improvement.
Stay updated on industry trends and best practices to provide clients with relevant insights and recommendations.
Skills
Desired Skills:
Strong interpersonal and communication skills.
Excellent organizational and time management skills.
Ability to understand and address client needs effectively.
Proficiency in account management software and CRM tools.
Strong analytical skills with the ability to interpret data and make data-driven decisions.
Ability to work independently and manage multiple accounts in a remote environment.
Proven problem-solving skills and the ability to handle difficult situations with professionalism.
Knowledge of marketing and sales principles.
Qualifications:
Proven work experience as an Account Manager or similar role.
Strong client-facing and communication skills.
Experience in managing multiple accounts and projects simultaneously.
Proficiency in account management software and CRM tools.
Excellent organizational skills and attention to detail.
BSc degree in Business Administration, Marketing, or a related field.
Job Details
Job Location Riyadh Saudi Arabia
Company Industry Advertising
Company Type Unspecified
Job Role Sales
Employment Type Full Time Employee
Monthly Salary Range Unspecified
Number of Vacancies 1
Preferred Candidate
Key Job Requirements:
Employment Type
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