[The Senior Customer Service Manager at DOGAN OPTICS will be responsible for coordinating international distributor air, sea, and land freight transactions. They will prepare export documentation, apply harmonized codes and export licensing as required, maintain shipping records, resolve delivery issues, work with customs brokers to ensure compliance, and coordinate with internal departments to support timely delivery. The ideal candidate will have a Bachelor's degree, at least 4-5 years of experience in import/export logistics activities, proficiency in English and French, and experience with various software systems. Strong communication skills and the ability to work well with others are essential for this role.]
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