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Food & Beverage Reservations Agent

AccorHotel - United Arab Emirates country

Hospitality | Travel

[Job Description: The Food & Beverage Reservations Agent at AccorHotel is responsible for handling restaurant reservations, inquiries, and providing personalized service to guests. They must be knowledgeable about hotel offerings, promotions, and events to assist guests in making decisions. Additionally, they are expected to maintain a high standard of customer service, handle complaints professionally, and assist with special projects as needed. The role also involves processing payments for special events and group bookings, ensuring accuracy in reservations, and promoting loyalty programs. Overall, the Food & Beverage Reservations Agent plays a crucial role in maximizing revenue through excellent guest satisfaction.]

Key Job Requirements:

  • Minimum 1-2 years of experience in a similar role in the hospitality industry.
  • Experience with reservation systems and customer service.

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Detail

Employment Type

Full Time

PO Box

-

Collected From

naukrigulf.com

Publish Date

08 Jan 2025

Apply By

09 Mar 2025

Seniority Level

Entry level

Skills

- Excellent communication and customer service skills.
- Strong attention to detail and organizational skills.
- Ability to work under pressure and handle multiple tasks simultaneously.
- Knowledge of food and beverage offerings, promotions, and events.
- Proficiency in reservation systems and Microsoft Office applications.

Job Functions

Food & Beverage
Reservations

ABC Company

AccorHotel - United Arab Emirates country

Hospital and Health center

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Contact Job Poster

Ishmal Fatima

Detail

Employees

1000 - 100000

On OWCareers

1000+

PO Box

NA

Website

We

Available Jobs

NA

Tags

Industry

Computer proficiency
Leadership experience
Communication skills