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Serve as the primary point of contact for all outsourced employees regarding HR-related matters. Handle onboarding processes for new hires, including documentation, orientation, and training coordination. Address employee queries related to payroll, leaves, benefits, and policies. Ensure compliance with labor laws and company policies across all HR functions. Maintain accurate and up-to-date employee records in the HR system. Coordinate with department heads and clients to resolve employee performance or behavioral issues. Oversee the renewal of visas, work permits, and employment contracts for outsourced employees. Monitor attendance, leave records, and overtime approvals. Assist in organizing employee engagement activities to foster a positive work environment. Prepare monthly HR reports, including headcount, payroll, and compliance metrics.
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