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Operations Director

G-NIUS, Information Technology, United Arab Emirates

G-NIUS, a prominent player in the banking industry in the Middle East, is currently looking for an Operations Director to spearhead the operational strategy and execution of a significant digital transformation project at a leading bank in Muscat, Oman. Our mission is to revolutionize the digital banking landscape by ensuring seamless operations, compliance, and service excellence through innovative solutions. We foster a dynamic work culture that values collaboration, innovation, and continuous improvement.

As the Operations Director, you will be responsible for developing and implementing end-to-end operational strategies for the bank's digital banking products. Your key duties will include overseeing day-to-day operations to ensure smooth service delivery and exceptional customer experiences. Collaborating closely with technology, risk, compliance, and customer service teams will be essential to optimize digital banking performance while maintaining regulatory and security compliance.

To excel in this role, you must possess 15+ years of experience in banking operations with at least 5 years specifically in digital banking. Your expertise should encompass digital banking processes, compliance, risk management, operational excellence, mobile banking, payments, digital transactions, and financial technology operations. A strong grasp of Middle Eastern banking regulations and compliance frameworks is crucial. Demonstrated success in leading large-scale digital transformation projects within a fast-paced agile environment is highly desirable.

This full-time position based in Muscat offers a competitive salary and benefits package along with the opportunity to make a significant impact on the evolving financial sector. If you are passionate about driving operational excellence and innovation within digital banking operations and meet our requirements, we invite you to apply now to join our team at G-NIUS as our Operations Director - Digital Banking (Muscat, Oman).

Seniority Level: Executive-Level

Job Functions: Software Development

Industries : Information Technology

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