Communications Manager

iQor, a global leader in customer experience and business process outsourcing, is seeking a dynamic Internal Communications Manager to join our team in the Philippines. At iQor, we are dedicated to delivering exceptional service while upholding our core values of integrity, innovation, passion, and collaboration. Our mission is to provide innovative solutions that drive positive outcomes for our clients and employees alike. We foster a diverse and inclusive work culture that values creativity, teamwork, and continuous improvement.

As the Internal Communications Manager at iQor, you will play a pivotal role in leading the development and execution of our global internal communications initiatives. Your responsibilities will include creating impactful messaging across various channels to ensure alignment with iQor's mission, values, and strategy. You will collaborate with stakeholders from different departments to gather information and maintain consistency in messaging. Additionally, you will work closely with our external Marketing and Communications team to coordinate company-wide marketing strategies effectively.

The ideal candidate for this role will have at least 5 years of experience in internal communications or corporate communications with proven success in developing engaging campaigns that deliver measurable results. You must possess exceptional English language proficiency, strong writing skills, and expertise in storytelling. Experience in crisis communications, employee engagement campaigns, branding, and content creation is highly desirable. If you are a proactive problem-solver with excellent organizational skills and the ability to manage deadline-driven projects effectively while maintaining attention to detail, we encourage you to apply.

Join us at iQor as we continue to innovate and drive excellence in customer experience solutions. This position is ideal for experienced communication professionals looking to make a significant impact on employee engagement within a global organization. We offer a competitive salary and benefits package commensurate with your experience and skills. A bachelor's degree in communications or related fields is required for this role. Apply now to be part of our dynamic team!

• 5+ years of experience in internal communications
• Corporate communications experience of at least 5 years
• Experience in a related field for more than 5 years
• Exceptional English language proficiency
• Expertise in storytelling
• Proven success in developing and executing internal communication campaigns

• Develop and implement a comprehensive internal communications strategy
• Lead and execute recurring campaigns for employee engagement
• Craft and execute clear, empathetic, and timely crisis communication plans
• Ensure all internal communications reflect iQor’s brand voice

• Internal communications strategy development
• Employee engagement campaign execution
• Crisis communication planning
• Branding expertise
• Project management skills

Seniority Level: Senior Level

• Middle Management
• Executive Level

Job Functions: Communications

• Marketing
• Public Relations

Industries : Global Administrative Services

• Marketing
• Creative Services