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Information Technology Manager

Salt, Information Technology, Saudi Arabia

Our company, a leading multinational organization, is currently seeking an Information Technology Manager to join our team in Riyadh. We are rapidly expanding and looking for a dedicated individual to support the deployment and maintenance of network and AV systems for live training events across the EMEA region. Our mission is to provide top-notch technical assistance for online streaming platforms used during these events, ensuring seamless operations at all times.

As the Information Technology Manager, your key responsibilities will include assisting senior technical staff with setting up and configuring network devices such as routers, managed switches, wireless access points, and controllers. You will also be responsible for maintaining various audio-visual equipment provided by the organization and venues. Furthermore, you will identify and resolve network availability and performance issues during events while providing technical support on network connectivity, streaming platforms, lab performance, and AV issues.

In addition to daily checks to ensure operational systems are running smoothly, you will respond to operational and security incidents at events. Collaborating with technical leads to document recurring issues for continuous improvement is crucial in this role. You will also assist with the maintenance and upgrades of technical equipment used for events, including routers, Wi-Fi kits, laptops setup for regional employees according to standard requirements. If you are a proactive problem-solver with excellent technical skills who thrives in a fast-paced environment, we invite you to apply for this position ideal for mid-career professionals in the IT industry. Join us in our mission to deliver exceptional IT support services across the EMEA region.

Key Job Requirements:
  • Minimum of 5 years experience in network and AV systems deployment and maintenance.
Skills:
  • Strong knowledge of network devices such as routers, switches, access points
  • Experience with audio-visual equipment setup and maintenance
  • Ability to troubleshoot network availability and performance issues
  • Excellent communication and collaboration skills
  • Service Desk support experience

Seniority Level: Managerial-Level

  • Manager

Job Functions: Other

  • IT Manager

Industries : Information Technology

  • Information Technology

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