Permanent - Operations Director

Hermès, a renowned luxury brand in the United Arab Emirates, is seeking a dedicated and experienced Operations Director to join their team. At Hermès, we are committed to setting and maintaining high standards for operational excellence while providing leadership and vision to all functions within the operations department. We value strong communication skills, large-scale project management abilities, and a service-oriented mindset.

As the Operations Director at Hermès, your key responsibilities will include leading, coaching, mentoring, and managing operations teams to ensure goals are achieved. You will be responsible for developing and managing short and long-term strategic goals for the Operations Department in coordination with team managers. Additionally, you will define a retail supply chain strategy for the region in collaboration with the Managing Director and oversee the smooth inbound/outbound flow from the regional distribution center.

Furthermore, you will play a crucial role in ensuring that stores' assets are fully functional and maintained regularly. This includes organizing preventive maintenance plans, monitoring maintenance contracts performance, and providing overall management direction for stores' projects. You will also be responsible for defining a retail operations vision across all locations, supervising store operations standards, implementing KPIs to monitor back-office activities, and identifying systems to minimize loss of merchandise.

Ideal candidates for this position should have strong experience in store operations and supply chain management from a retail background. Additionally, solid managerial experience along with excellent communication skills are essential. If you are rigorous, structured, organized, reliable, and possess large-scale project management skills as well as a service-oriented approach - we invite you to apply for this challenging yet rewarding role at Hermès.

Join us at Hermès as an Operations Director where you can contribute to our commitment to operational excellence while driving strategic goals forward in collaboration with various stakeholders. This position is ideal for experienced professionals looking to make an impact in luxury retail operations through effective leadership and innovative strategies. Apply now to be part of our dynamic team at Hermès!

• Strong experience in Store Operations
• Solid managerial experience in Supply chain, preferably from a retail background

• - Strong communication skills (ability to embark)
• - Large-scale project management skills / team-player, ability to coordinate various stakeholders
• - Retail and service-oriented mindset
• - Rigorous, structured, organized and reliable approach

Seniority Level: Executive-Level

• Senior

Job Functions: Legal & Compliance

• Operations Director

Industries : Information Technology

• Fashion
• Retail