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KSA Demand Planner

Galderma, Marketing & Advertising, Saudi Arabia

Galderma, a leading pharmaceutical company in Saudi Arabia, is seeking a skilled KSA Demand Planner to join our dynamic team. We are dedicated to providing high-quality healthcare products and improving the lives of our customers. Our work culture values collaboration, innovation, and excellence in all aspects of our operations.

As the KSA Demand Planner at Galderma, you will play a crucial role in ensuring the seamless operation of warehousing, inventory management, and customer service within the country. Acting as a vital link between supply chain operations and the commercial team, your primary objective will be to align local sell-out plans with Centralized Middle East Sales and Operations Planning (S&OP). Your responsibilities will include overseeing warehousing operations by managing 3PL providers to ensure efficient handling, storage, and dispatch of goods. You will also be responsible for monitoring inventory accuracy through periodic cycle counts and full physical stock takes while ensuring compliance with safety, health, and environmental standards.

In addition to warehousing operations, you will lead customer service management from 3PL to Wholesalers by ensuring accurate order processing, timely delivery, and resolution of customer complaints. Collaborating with trade customers to understand their needs and enhance customer satisfaction will be a key aspect of your role. Furthermore, you will partner with the commercial team to understand local market dynamics (Sell Out) and ensure alignment on sell-out strategies. This includes translating demand plans into actionable supply plans while monitoring forecast accuracy and proactively addressing deviations with stakeholders.

If you are a detail-oriented individual with strong analytical skills and experience in supply chain operations or demand planning within the pharmaceutical industry, we invite you to apply for the position of KSA Demand Planner at Galderma. This role is ideal for mid-career professionals looking to make a significant impact on warehousing operations, inventory management, customer service excellence, and strategic alignment with commercial goals within a fast-paced pharmaceutical environment. Join us in our mission to deliver exceptional healthcare solutions that improve the well-being of individuals across Saudi Arabia.

Key Job Requirements:
  • Minimum of 3-5 years of experience in demand planning, warehousing operations, and customer service within the pharmaceutical industry.
  • Experience working with third-party logistics providers and managing inventory levels.
Skills:
  • - Strong understanding of supply chain operations and demand planning processes.
  • - Excellent communication and interpersonal skills to collaborate with various stakeholders.
  • - Ability to analyze data and make informed decisions to optimize inventory levels.
  • - Experience in managing third-party logistics providers and warehouse operations.

Seniority Level: Other

  • Mid-Senior level

Job Functions: Project Management

  • Supply Chain
  • Customer Service

Industries : Marketing & Advertising

  • Pharmaceuticals
  • Supply Chain

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