Operations Manager - Guest Relations

SAS Human Capital, Information Technology, United Arab Emirates

XpertBizz Stealth Stanford AI Startup A Hiring Company Resource International, Inc. Aramis Search

The Operations Manager - Guest Relations will be responsible for overseeing all day-to-day operations related to guest relations, property housekeeping, and maintenance for a holiday property rentals company in the UAE. Key responsibilities include managing difficult situations effectively, overseeing maintenance staff, ensuring compliance with regulatory agencies, conducting check-in/check-out procedures, providing concierge services to VIP guests, and developing relationships with guests. The ideal candidate will have at least 5 years of experience in the Short-Term Rental / Real Estate market, strong communication skills, and a bachelor's degree in Hospitality Management or a related field.

Key Job Requirements:

5+ years of experience in Short-Term Rental / Real Estate market
Experience managing guest relations and property maintenance

Skills:

Customer service
Property management
Team leadership
Conflict resolution
Attention to detail

Seniority Level: Managerial-Level

Manager

Job Functions: Legal & Compliance

Operations Manager
Guest Relations

Industries : Information Technology

Hospitality
Real Estate

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